Corinne Millar, Founder of The Digital Product Collective
In conversation with Sarah Pickersgill, Head of Marketing Transformation
Corinne Millar, Founder of The Digital Product Collective
My career in product management has evolved with the profession. I started out as a retail analyst and editor working for Chesterton, Verdict Research, Mintel and the Oxford Institute of Retail Management. As the digitisation of content started taking off, I was approached by Planet Retail (now Ascential) to evolve their online food retailing content.
Over the next 13 years, we built a global retail publishing site which was acquired by Emap in 2007. In parallel, product management as a discipline started to come about and my role changed from analyst to product manager as I became increasingly involved in our digital functionality and subscription services.
From there, I continued to build my B2B product expertise. I worked in publishing for Haymarket Business Media (Campaign, Brand Republic and Marketing) and then Wood Mackenzie building out website and app functionality.
In 2017, wanting to expand my expertise from large, B2B corporates, I took a leap into the B2C market working with start-up CatDogFish.
CatDogFish gave me great exposure to working in a genuine agile environment, experimenting with different content types and social media campaigns to build our online presence. From there, I worked with The National Lottery implementing new payment systems, account management and gaming controls.
In 2019, I went into consulting when I felt that I had a lot to offer clients having had so many years of inhouse product expertise. As a Principal Consultant with the product practice at AND Digital, I worked across a diverse range of clients from car manufacturers, to banking and food service clients building my skill set with a strong focus on product team coaching, supplier selection and work optimisation.
I continued to build on these skills with Cancer Research UK where I have undertaken a range of roles within the marketing technology team - coaching product managers, assessing new suppliers and optimising delivery processes.
The concept for the Digital Product Collective was born out of a number of conversations with freelance colleagues. We realised that there’s a gap in the market for experienced product professionals to work as part of an umbrella organisation but still to maintain their freelance status.
I’m looking forward to working with a portfolio of companies and extending my skills into new sectors such as healthcare, education and the arts.
I think one of the attributes of great product managers is being acutely sensitive to the needs of their audience and signals from the market, able to interpret and anticipate what users want and then communicate requirements to their engineering team. They need to actively recognise and draw on the deep expertise of their team, whether that’s user researchers, designers, engineers, scrum masters or data analysts to help them execute great products.
Product managers bring all of these elements together so communication, collaboration and empathy are their key tools for success.
“Corinne demonstrates a rare ability to both see the big picture and the smallest, yet most important, detail. She has been instrumental in helping us create and execute new user journeys online which consider the multi-device user, technical constraints and data analysis. She is highly professional, incredibly dedicated and always has a new or different way of approaching a problem.”
Favourite book: The Nightingale, Kristin Hannah
Favourite bird: Red footed boobie
Favourite holiday: Costa Rica